Cmd368 is committed to safeguarding the security and confidentiality of your personal data. This document clearly explains how we collect, use, and protect your information.
Our Privacy Commitment
All your personal and financial data is protected with 256-bit SSL encryption. Information transmitted between your device and cmd368 servers cannot be intercepted or read by any third party.
Cmd368 has never and will never sell, rent, or share members' personal data with any third party for marketing or commercial purposes without your explicit consent.
Cmd368 members have the right to access, correct, download, or request deletion of their personal data at any time through our official support channels.
Your data is stored in internationally certified data centres with strict physical and digital access controls. Regular backups ensure your data is not lost due to technical failures.
We use cookies solely to enhance user experience and for internal analytics purposes. You can manage your cookie preferences through your web browser settings at any time.
In the event of any security incident involving your data, cmd368 is committed to notifying affected members within the timeframe required by data protection regulations.
Cmd368 takes seriously its responsibility to protect the privacy and data security of every member. This Privacy Policy details how we collect, process, store, and protect your personal information when you use the cmd368 platform.
This document applies to all users who access the cmd368 website, use our mobile app, interact with our customer support team, or participate in any of the services we offer. By using the cmd368 platform, you acknowledge that you have read, understood, and agreed to the provisions set out in this Privacy Policy.
We encourage you to read this document carefully and contact our support team if any section requires further clarification. Transparency is at the heart of how we operate — you have the right to know what happens to your information.
Cmd368 collects various categories of information depending on how you interact with our platform. This data collection is necessary to enable us to provide a safe, efficient, and responsible service to all members.
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC verification & fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications & support |
| Financial Data | Bank details, transaction history, payment methods | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, access logs | Security & platform improvements |
| Usage Data | Game history, betting preferences, session duration | Personalise experience & responsible gaming |
We only collect information that is strictly necessary for the stated purposes. Data minimisation is a core part of how we operate — we do not collect information beyond what our services require.
Your personal information is collected through several channels when you interact with cmd368:
Cmd368 uses collected personal data solely for lawful and stated purposes. We will not use your information for any other purpose without first obtaining your consent.
The primary purposes for which your data is used include:
Every time we use your data, there is a legal basis underpinning it — whether contract fulfilment, legitimate interest, legal obligation, or your own consent. We do not act arbitrarily in processing your personal data.
Cmd368 does not sell your personal data to any third party. However, in certain situations, we may need to share your information with selected parties as follows:
In all cases of data sharing, cmd368 ensures that the receiving parties are bound by confidentiality and data protection agreements that are equivalent to or stricter than our own standards. Any cross-border data sharing is subject to adequate safeguards.
The security of your data is an absolute priority for cmd368. We continuously invest in the latest security technologies and procedures to ensure your data is always protected against unauthorised access, disclosure, alteration, or destruction.
Security measures we have in place include:
While we take all reasonable precautions, no system can guarantee 100% absolute security. We therefore also encourage members to play their part in protecting their accounts by using strong passwords, not sharing login credentials, and enabling two-factor authentication where available.
Cmd368 uses cookies — small text files stored on your device — and similar technologies to enhance platform functionality and user experience. Our use of cookies is transparent and purpose-specific.
Types of cookies we use:
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the cmd368 platform. We recommend keeping essential cookies enabled for a smooth gaming experience.
As a cmd368 member and data subject, you hold certain rights regarding your personal data. cmd368 respects these rights and provides clear channels for you to exercise them.
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you may request an immediate correction.
You may request deletion of your data, subject to any legal obligations binding on us.
You have the right to receive your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the cmd368 support team via live chat. We will process your request within 30 business days from the date of receipt.
Cmd368 does not retain your personal data for longer than is necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations.
| Data Type | Retention Period |
|---|---|
| Active account data | Throughout the active account period + 5 years after closure |
| Financial transaction records | Minimum 7 years (legal requirement) |
| KYC verification documents | 5 years after account termination |
| Support communication logs | 3 years from the date of last interaction |
| Cookie and analytics data | Maximum 13 months |
| Security and access logs | 12 months from the date of creation |
Once the defined retention period has ended, your data will be securely deleted or anonymised in accordance with our standard procedures. You may request early deletion of your data subject to the conditions stated in the your rights section.
Cmd368 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We are committed to keeping you informed of any material amendments.
When significant amendments are made, we will:
Continued use of the cmd368 platform after any amendments take effect constitutes your agreement to the revised Privacy Policy terms. If you do not agree with the amendments, you have the right to close your account before the effective date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the cmd368 dedicated data protection team is ready to assist you.
You can reach us through the following channels:
When contacting us regarding privacy matters, please clearly state the nature of your request, your full name, and your cmd368 account number so we can process your request promptly and accurately. We value your trust and are committed to handling every enquiry with professionalism and transparency.
Sign up with confidence. cmd368 fully protects your privacy from the very first day you join us.
Register NowOver 500,000 Malaysian members trust cmd368 not only for a great gaming experience, but because we take the protection of their data and privacy seriously. Register today and experience the difference.